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3-RSNT (273-7768)

Fall/Spring Hours:
M-Th: 10am-5pm
Fri: Noon-3pm
Sun: 6pm-8pm

Summer Hours:
M-Th: 10am-4:30pm
Fri: Noon-3pm

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Policy

The following policies outline the terms of agreement for ResNet Internet access. This is a supplement to the University’s Use of Computing Resources Policy.

Registrations

Devices that require Internet access must be registered to the device's owner. Additional registrations may be requested by contacting the ResNet Helpdesk at 319-273-7768.

All activities that occur on a registered device are the responsibility of the person who has registered that device. If a device's registration status changes, ResNet will attempt to contact the owner of that device by using information available in the UNI Directory.

Network Connections

A room’s network jacks and wiring are not to be modified in any way. ResNet reserves the right to prohibit a device or type of device from network access.

Bandwidth Usage

Computers found to be using an excessive amount of bandwidth over a period of time, as determined by the University, may lose Internet access until the abuse is resolved. ResNet follows the University’s Internet Provisioning guidelines.

Bandwidth priority is given to web browsing traffic. File-sharing programs and other Internet protocols may receive limited bandwidth or lower priority access to help curb bandwidth abuse.

Servers

ResNet does not allow computers to be run as servers (web servers, game servers, FTP, etc.). ITS provides web and FTP server space available upon request.

Device Security

Safe computing practices are the responsibility of the individual registering a device. All registered devices are expected to provide secure network access (i.e. password protection, firewall enabled, etc.). These devices must be kept updated with the latest security patches available. Unsecured, open, and/or unprotected network devices are subject to removal from network access, such as wireless routers allowing open network connections.

Windows-based computers must run an updated and currently supported version of anti-virus software. UNI provides anti-virus software to students free of charge at http://www.uni.edu/antivirus.

Copyright Violations

UNI does not monitor ResNet for copyright violations. However, it does comply with infringement notifications in accordance with the DMCA (Digital Millennium Copyright Act). If a notification is received of a copyright violation, the violator’s ResNet connections will be revoked and the user will be notified through their UNI e-mail account. The copyright violation process can be found here.

Appointments

Requests for ResNet help should be made by calling the ResNet Helpdesk at 319-273-7768. If a problem can not be resolved over the phone or by checking documentation online, an appointment may be scheduled with a Residential Computer Consultant (RCC) to come to the resident's room/apartment. The resident having the problem must be present during the appointment.

Network Card Installation

ResNet staff will not install network cards without consent from the computer’s owner. The University, its staff, and RCCs are not liable for any damage/problems resulting from the installation of a network card.

Support

Computers that do not meet the ResNet Minimum System Requirements are not eligible for ResNet support. Non-computer Internet devices (such as gaming consoles) may receive limited support by ResNet staff.

Last modified 7/22/09

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Providing high-quality Internet access to the University of Northern Iowa's residential community.
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Updated: July 23rd 2009
Maintained by the ResNet Specialist
Copyright 2009 by UNI, All Rights Reserved